Privacy policy

Effective Date: August 24, 2026

At Velmora Wigs, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit, browse, or make a purchase from our online store.

1. Information We Collect

When you visit our website, place an order, create an account, or contact us, we may collect information including:

Full name
Billing address
Shipping address
Email address
Telephone number
Payment and transaction information
Order details and purchase history
Account information, if applicable
Information you provide when contacting customer support
Device and browser information
IP address
Website usage information
Cookies and similar technologies

We collect information that is reasonably necessary to operate our store, process orders, provide customer service, and improve your shopping experience.

2. How We Use Your Information

We may use your personal information to:

Process and fulfill your orders
Process payments
Arrange shipping and delivery
Send order confirmations and updates
Provide customer support
Respond to inquiries
Manage customer accounts
Improve our website, products, and services
Detect and prevent fraud or unauthorized transactions
Maintain website security
Comply with applicable laws and legal requirements
Send promotional or marketing communications where permitted by law and where appropriate consent has been obtained

3. Payment Information

Payments made through our website may be processed by third-party payment providers.

Velmora Wigs generally does not directly store complete credit or debit card numbers. Payment information is handled according to the privacy and security practices of the applicable payment processor.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Keep the website functioning properly
Remember preferences
Understand how visitors use our website
Improve website performance
Provide relevant marketing or advertising where applicable

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of our website.

5. Sharing Your Information

We may share personal information with trusted third-party service providers when reasonably necessary to operate our business.

These providers may assist with:

Payment processing
Order fulfillment
Shipping and delivery
Website hosting
Analytics
Customer support
Marketing services
Fraud prevention

We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, customers, property, or website.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, alteration, loss, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Services

Our website may use or link to third-party services. These third parties may have their own privacy policies and terms.

Velmora Wigs is not responsible for the privacy practices of independent third parties.

8. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to request access, correction, deletion, restriction, or other treatment of your information.

To submit a privacy-related request, please contact us using the information below.