Contact information

Effective Date: August 24, 2026

If you have questions about our products, orders, shipping, returns, refunds, or any other matter, please contact our customer support team.

Business Information

Velmora Wigs
1186 St Highway 185 W
Fort Deposit, AL 36032
United States

Customer Support

Email: support@velmorawigs.store
Phone: +1 531-278-9972

Shipping

Handling: 2–5 business days
Estimated transit: 7–12 business days
Total estimated shipping: Up to 15 business days

Returns & Refunds

Return window: 30 days from delivery
Refund processing: Within 10 business days after an approved return is received and inspected

We recommend contacting us by email with your order number whenever you have a question regarding an existing order.

Contact Us

Velmora Wigs
1186 St Highway 185 W
Fort Deposit, AL 36032
United States

Email: support@velmorawigs.store
Phone: +1 531-278-9972