Contact information
Effective Date: August 24, 2026
If you have questions about our products, orders, shipping, returns, refunds, or any other matter, please contact our customer support team.
Business Information
Velmora Wigs
1186 St Highway 185 W
Fort Deposit, AL 36032
United States
Customer Support
Email: support@velmorawigs.store
Phone: +1 531-278-9972
Shipping
Handling: 2–5 business days
Estimated transit: 7–12 business days
Total estimated shipping: Up to 15 business days
Returns & Refunds
Return window: 30 days from delivery
Refund processing: Within 10 business days after an approved return is received and inspected
We recommend contacting us by email with your order number whenever you have a question regarding an existing order.
Contact Us
Velmora Wigs
1186 St Highway 185 W
Fort Deposit, AL 36032
United States
Email: support@velmorawigs.store
Phone: +1 531-278-9972